You can connect with us in a variety of ways. Our phone hours are Monday - Friday 9AM-5PM EST. Just call us at 616.209.7003. You can email us at email@example.com. We answer all email inquiries within 24 business hours. You can also connect with us on Facebook or Instagram.
REFUNDS AND EXCHANGES PROCESS
Once you've clicked the button above and followed the instructions (use the email address you used to place your order), an email will be sent to you with additional return information and instructions on how to complete the return process for refund or exchange. SHEFIT orders placed during LAST CHANCE promotions are not eligible for a return. These orders are only eligible for in-store credit or exchange if inventory allows.
WRONG SIZE BRA?
Did you know 9 out of 10 women are wearing the wrong size bra? We're confident that once you're in the right size, you’ll love our bra. The best-fitting SHEFIT bra is based on true bust & rib measurements, not the traditional bra sizes. Our trained Fit Experts are here to help you with any size or product questions.
Free Returns + exchanges are for domestic customers only. You will not be refunded the original shipping fee, however, the return label is on us. International customers are excluded from free returns + free exchanges and may be subject to additional customs fees. Returns for refund or exchange are accepted within 30 days of the shipping date. If we made a mistake and the wrong item was shipped, or if the merchandise you received is defective, please phone SHEFIT Support at 616.209.7003.
Please Note: damaged or defective merchandise is subject to inspection.
When exchanging merchandise, after your product is received by our facilities, SHEFIT will pay the one-way shipping costs of sending your replacement item back to you.