We're happy to help you with any questions you may have - we usually have pretty good answers! Our support team hours are Monday - Friday 10 am - 5 pm Eastern Standard Time. Just phone us at 616-209-7003 or email us at email@example.com. We answer all inquiries as soon as possible.
REFUNDS AND EXCHANGES PROCESS
Once you've completed the simple online fields on this page, an email will be sent to you with additional return information and instructions on how to complete the return process for refund or exchange.
WRONG SIZE BRA?
Did you know 8 out of 10 women are wearing the wrong size bra? Shefit offers hassle-free exchanges, and we're confident: once you're in the right size, you’ll love our bra. The best fitting Shefit bra is based on true bust & rib measurements, not the traditional bra sizes - if you didn’t have a chance to use our size calculator for your original order, take a moment to consult our fitting guide or call our fitting experts at 616-209-7003.
Returns for refund or exchange are accepted within 30 days of the shipping date. If you're returning an item for refund or exchange, the return shipping cost is your responsibility. Shipping fees are non-refundable. If we made a mistake and the wrong item was shipped, or if the merchandise you received is defective, please phone Shefit Support: 616-209-7003. Please Note: damaged or defective merchandise is subject to inspection. When exchanging merchandise, after your product is received by our facilities, Shefit will pay the one-way shipping costs of sending your replacement item back to you.